If you suspend your Apple Music subscription for whatever reason you have only small time window to re-instate your subscription before Apple will remove your library from their databases. If you’d saved treasured playlists and favourite tracks to your library this can be extremely frustrating: they will effectively be deleted.
If this happens to you, you may be interested in this section which describes a way in which you may be able to retrieve your favourite tracks, providing that not too much time has passed. The method is easy but it does take a bit of time while you wait for Apple to do their thing. This is how you do it:
- Log-on to https://privacy.apple.com using the Apple Id that you use for Apple Music (this is very important – if you use different Ids for Apple Music & iCloud)
- Select “Obtain a copy of your data” and then “Apple Media Services information”. Then “Continue”.
- Choose a maximum file size (the minimum of 1Gb should be fine) and then “Complete request”.
- Wait. For a day or two. Or three. Keep checking back here: https://privacy.apple.com/account to see if your file is ready for download.
- Once it is ready, download your file (it is called “Apple Media Services information.zip”) and unzip it (easiest on a Mac or PC).
- Next, find the file “Apple_Media_Services.zip”, unzip it and then open the folder “Apple Music Activity”.
- Find the file “Apple Music Likes and Dislikes.csv” and put it somewhere where Playlisty can open it e.g. on a Mac leave it in the Downloads folder; on an iPad or iPhone, put it somewhere on your iCloud or DropBox drive.
- Open Playlisty, select the “Files” tab and add the “Apple Music Likes and Dislikes.csv” file. Hit “Next…” and let Playlisty do the rest.
Sorry if that sounds complicated – it really is not, but you do have to wait a while for Apple to get your data together.